Our Culture

Our Core Values

Our core values allow us to CAST a vision for the future.

Courage

We act boldly to expand the dream of
home ownership.

Agility

We respond and adapt quickly, focused on our desire to serve our customers.

Sincerity

We are genuine and purposeful in our effort to deliver the dream of home ownership to as many as possible.

Tenacity

We persevere and pursue a better way forward through teamwork and innovation.

Our Purpose

We exist to create a better way...

A Better Way Home

We help our customers achieve their goals by simplifying the path to home ownership and financial growth.

A Better Experience

We remove obstacles to home ownership, keeping the needs of our customers at the center of what we do.

A Better Future

We help every customer create a brighter future for themselves and their families while being good stewards of our business.

Meet Our Leadership Team

Amy Smith

Chief Lending Officer

“I have never worked for another mortgage company that has as much passion for people and communities. Our ALCOVA team strives to make 'home' a better place in every way. This is how mortgage lending should be!”

Connect with Amy

Z Villaseñor

Senior Vice President of Compliance & Internal Audit

"No matter what our role is at ALCOVA, we are all “dream-makers”—dedicated to guiding and supporting families through one of the most important milestones of their lives."

Connect with Z

Nikki Dickens

Senior Vice President of Training & Product Development

"At ALCOVA, we’re more than just a mortgage lender. Whether through training, or mentorship, we’re passionate about empowering others and making a lasting impact."

Connect with Nikki

Michelle Diomedi

Senior Vice President of Quality Assurance

“At ALCOVA, we believe your mortgage is more than just a house or an address, it’s a home that signifies the beginning of so many wonderful life memories.”

Connect with Michelle

Jerry Rader

Senior Vice President of Strategic Growth and Development

“At ALCOVA, we are passionate about inspiring hope, delivering dreams, and building generational prosperity one story at a time."

Connect with Jerry

Darren Bridgers

Executive Vice President

“Simplifying the mortgage process is always the top priority here. It’s a goal without a finish line – we will never stop looking for a better way to make homeownership dreams come true."

Connect with Darren

Tracie Holdren

SVP of Operations

“At ALCOVA, being customer-focused starts with investing in our people, because empowered teams create meaningful, lasting experiences for every family we serve."

Connect with Tracie

Kris Sechrest

SVP of Sales

"At ALCOVA, I’m surrounded by a team that cares and pushes each other to grow. Together we collaborate and innovate to help more borrowers achieve the dream of homeownership."

Connect with Kris

Make An Impact

Love helping others? So do we!

At ALCOVA, we believe that good people take care of each other. Through our ALCOVA Cares initiative, we support meaningful causes that strengthen our communities and make home a better place for everyone.

But it doesn’t stop there — we also encourage our team members to champion the charities and local organizations that matter most to them. Whether it’s volunteering time, raising funds, or lending support to a personal cause, we make it easy for our people to give back in ways that truly inspire them.

To the left are just a few of the causes we proudly support together!

Equal Opportunity Employer | EEOE/M/F/V/D. ALCOVA Mortgage LLC | NMLS ID#40508
(www.nmlsconsumeraccess.org) | 308 Market Street SE, Roanoke, VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance

© 2026 ALCOVA Mortgage LLC. All rights reserved.

Licensed in AL, AR, CO, DC, FL, GA, IL, IN, KY, LA, MD, MI, MO, NC, NJ, OH, OK, PA, SC, TN, TX, UT, VA, WA, WV | 308 Market Street SE, Roanoke, VA 24011